During my days as an Account Manager, I negotiated
multi-million dollar contracts and managed the “Who’s Who” of Wisconsin
business. (NML, Johnson Wax, Fiserv, J.I. Case, Johnson Controls, Woolworth) As
an educator for 17 years, I’ve taught “Negotiation Skills” using the Harvard
Business School concept of “Principled Negotiations”. In a nutshell,
“Principled Negotiation” is the old “Win-Win” negotiation strategy on steroids.
The aim is to protect the long-term relationship of the parties by identifying
the “real” problems and solving them. Tactics include: free flow of
information, trust, honesty, developing multiple alternatives and the belief
that there is an agreeable solution that’s worthy of negotiation.
Negotiation and
Relationships
By looking at the relationship between the negotiators we
can determine our negotiation tactics. If there’s NO RELATIONSHIP and the deal
is a one-off negotiation, we can play hard ball and go for the deal that best
suits our own interests. A Win-Lose strategy would suffice and compromise would
be welcome if it helps close the deal in our favor. However, if there is a
LONG-TERM WORKING RELATIONSHIP between the negotiators that needs to remain
positive and accountable to constituents, a very different set of tactics and
strategy must be invoked to PROTECT the relationship and provide POSITIVE
SOLUTIONS for the constituents. PROBLEM IDENTIFICATION and SOLUTION are the
ONLY OUTCOMES that will suffice.
COMPROMISE is NOT considered a POSITIVE OUTCOME of “Principled Negotiation”
When you COMPROMISE, you agree on something that allows the
negotiation parties to move on for a period of time but DOES NOT address the underlying
problem or provide agreeable solutions. NEITHER PARTY
IS SATISFIED. The possibility of resolution gets shoved off to a later date.
It’s the proverbial “kick the can down the road”. As the negotiation process
continues and the results keep reverting to compromise the
negotiating parties become more frustrated with each other. They withhold
information, garner mistrust and settle for a Win-Lose strategy vying to get
the most they can out of each COMPROMISE and blaming the other side
for the lack of problem solving solutions. COMPROMISE becomes the NEGOTIATION
STRATEGY, not PROBLEM IDENTIFICATION and RESOLUTION.
U.S. Democracy 2017
If you pay any attention to Congress, you know that what I
described above is absolutely correct! The negotiation policy is COMPROMISE,
COMPROMISE and COMPROMISE. A clean negotiated problem solving solution isn’t
even on the radar as a potential goal. The “proverbial” can is full of dents
from being kicked so often. The relationship between the parties has escalated
to “hatred”.
BUT what’s worse is the effect it’s had on the Nation and Democracy. The divide
between the right and left politically, in the media and entertainment industry
is unprecedented. The tearing apart of friends and family is abhorrent. We all
think of COMPROMISE as a “good thing” when actually it’s the DIRTIEST of WORDS!
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